Position Overview

The Project Manager is responsible for the day-to-day planning, coordination, and execution of multiple projects simultaneously, each with varying levels of complexity, scale, and scope. Working closely with the Client Relationship Manager, Service Line Directors and Leads, and internal stakeholders, this role ensures projects move efficiently from kickoff through completion, with clear timelines, defined deliverables, coordinated teams, and accountability for next steps.

Projects may involve the agency’s full range of services, including events, creative, and marketing, or may span a combination of select service lines. The Project Manager must be able to navigate these varying project structures, anticipate dependencies, manage competing priorities, and adapt plans as project needs evolve. This role also serves as a key point of contact for clients on project-related matters, ensuring clear communication, timely approvals, and alignment on expectations, while escalating client relationship concerns and significant decisions to the Client Relationship Manager.

Reporting to the Client Relationship Manager, the Project Manager plays an important role in maintaining project visibility, monitoring progress against approved scope and budget expectations, and partnering with the appropriate teams to address risks and keep projects on track. As part of a division committed to continuously improving project delivery across the agency, this role will also contribute practical, execution-level insights to the development and refinement of project management processes, systems, and tools, including Wrike and emerging AI-enabled solutions.

Key Responsibilities

Project Planning

Develop project plans in collaboration with the Client Relationship Manager and relevant Service Line Directors and Leads, as applicable, for both client-facing and internal projects.
Establish timelines, milestones, deliverables, dependencies, and deadlines based on project scope and complexity.
Clarify stakeholder responsibilities, project requirements, and constraints.
Maintain accurate project plans and documentation in agency project management systems.
Manage multiple concurrent projects and adjust plans as priorities and resources change.

Project Execution & Delivery

Oversee day-to-day project execution from kickoff through completion, ensuring work stays on schedule and within approved scope.
Track progress, follow up on outstanding actions, and hold stakeholders accountable for deadlines and deliverables.
Resolve scheduling conflicts and workflow bottlenecks to prevent delays.
Adjust project timelines and plans as requirements or circumstances change.
Identify potential scope changes and coordinate approvals with the Client Relationship Manager.
Monitor budget and resource expectations, partnering with the appropriate teams to flag projected overages or resource concerns.

Client & Stakeholder Communication

Serve as a primary client contact for day-to-day project coordination and status updates.
Lead project kickoffs and status meetings, documenting decisions, action items, and next steps.
Communicate project progress, risks, and changes clearly and proactively.
Coordinate client feedback, reviews, approvals, and required inputs to maintain project timelines.
Escalate client relationship concerns and strategic or sensitive matters to the Client Relationship Manager.

Cross-Functional Coordination

Coordinate work across Events, Creative, and Marketing service lines, as applicable to each project.
Ensure teams have the information and inputs needed to complete their work.
Manage cross-functional dependencies, work sequencing, and handoffs.
Address coordination gaps and competing priorities, engaging service line leaders when resource or delivery decisions are needed.

Risk Management & Escalation

Identify project risks, delays, and scope concerns early and develop mitigation plans with relevant stakeholders.
Resolve issues independently when appropriate and escalate significant risks, resource constraints, and operational concerns through the appropriate channels.
Communicate risks, potential impacts, and recommended solutions to support timely decision-making.

Project Closeout & Continuous Improvement

Coordinate project closeout, ensuring deliverables are complete and documentation is finalized.
Facilitate project retrospectives and document lessons learned to improve future delivery.
Identify opportunities to improve project workflows, communication, and accountability.
Provide execution-level feedback to inform improvements to agency-wide project management processes, systems, and tools, including Wrike and AI-enabled solutions.
Support the adoption of new processes and technologies by identifying inefficiencies and evaluating their effectiveness.

Note: This list is not exhaustive and may evolve based on business needs.

Required Qualifications

3–5 years of professional project management experience, overseeing projects from planning through completion.
Experience using project management tools such as Wrike, Asana, Monday.com, or similar platforms.
Experience managing client communications, facilitating meetings, and presenting project updates to clients and senior stakeholders.
Strong professional presence and confidence communicating with executive-level stakeholders.
Strong interpersonal skills and the ability to collaborate effectively across teams and levels of seniority.
Sound judgment in identifying when to resolve issues independently and when to escalate concerns to leadership.
Ability to hold colleagues and stakeholders accountable for deadlines, deliverables, and commitments.
Strong problem-solving skills and the ability to adapt to changing priorities and project requirements.
Strong file-management and organizational skills, including naming conventions, storage, backups, permissions, and asset retrieval.
Excellent written and verbal communication skills.
Exceptional organizational skills and attention to detail.
Ability to manage multiple projects and competing priorities in a fast-paced environment.

Preferred Qualifications

Bachelor's degree in Project Management, Business Administration, Communications, Marketing, or a related field.
Experience using Wrike to manage projects, track deliverables, and monitor project progress.
Experience working at an events, marketing, creative, advertising, or integrated communications agency.
Experience managing cross-functional projects involving multiple service lines or departments.
Experience with automation, AI-enabled tools, or emerging technologies that support project management.

Work Location & Schedule

This position is based in our Rockville, Maryland office, with an in-office schedule Monday through Thursday and remote work on Fridays.
Standard working hours are 9:00 AM to 5:00 PM.
Travel requirements: infrequent

Compensation & Benefits

Salary Range: $75,000 – $90,000 annually, commensurate with experience
Medical, Dental, and Vision insurance with 80% employer-paid coverage
Pre-tax benefits including a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, and Commuter Benefits
14 days of vacation annually, plus one additional vacation day awarded on each work anniversary
14 paid holidays, 10 sick days, and 2 wellness days dedicated to personal well-being
Additional paid leave to support important life events, including parental and adoption leave, bereavement, military service, voting, and jury duty
Employer retirement contribution match
Charitable giving match of up to $500 annually to support causes meaningful to you
Access to professional development opportunities, including training programs, certifications, and continuing education resources designed to support career growth

In-Office Perks & Culture

Complimentary parking for a stress-free commute
Self-service breakfast available to start your mornings
Fuel your creativity with access to our snack wall
Enjoy complimentary lunch every other Thursday
Dress casually on Thursdays
Remote work on Fridays

Equal Opportunity Employment Statement

ABCD & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status as defined by federal, state, or local law.

Accessibility

If you require reasonable accommodations to complete the application process or to perform the essential functions of this role, please contact People and Culture at people@abcdandcompany.com.

ABCD & Company

Project Manager

About the Job